Collective Node 04 // Rogers Ops

SCREW ROGERS

Disconnected by Design // Overcharged by Default

National Uplink
INTERMITTENT
Support Queue
4+ HOUR WAIT
Roaming Fees
EXTORTIONATE
Shareholder Joy
UNLIMITED

The Great Canadian Blackout Protocol

Rogers is the only network that can single-handedly take down the entire country's economy, banking systems, and emergency services while still sending you a bill for the full month. We call it "Total Connectivity"—mostly because when it fails, you are totally disconnected from reality. Whether it's the "Inter-Gateway Protocol" excuse or just general incompetence, Rogers ensures your digital life is always one update away from a 12-hour forced digital detox.

Customer Service Chronicles
After the Rogers-Shaw merger, Western Canada lost its last major alternative. I now live in a red-branded monopoly that used to be a blue one.
— Rebranded Captive
My son's Rogers data plan ran out in 2 days. He hadn't used it yet. Rogers says background app usage is 'normal data consumption.'
— Background Drain Victim
My 'Roam Like Home' bill was higher than my actual plane ticket to Europe. I didn't even take my phone out of airplane mode.
— Frequent Flyer
My Ignite TV remote loses its pairing to the box every two weeks. Rogers says this is 'within expected parameters.'
— Parameter Prisoner
Rogers' website says my area has 'Gigabit Fibre Available.' My actual address gets coax at 150Mbps. Reality not included.
— Availability Illusion
During the 2022 outage, Rogers' CEO was on vacation. The company posted a tweet from his account while he was offline.
— Corporate Communication Analyst
My Ignite box restarted during the overtime of Game 7. Rogers had no comment. I have many comments.
— Game 7 Tragedy
The 'Ignite' brand was created to make you feel like your mediocre internet was futuristic. It is DOCSIS 3.1 in a red box.
— Marketing Decoder

Red Alert: The Roaming Trap

Rogers' "Roam Like Home" is a masterclass in creative accounting. Why pay local prices when you can pay $15 a day for the privilege of using the data you already pay for? It's the ultimate travel companion: expensive, unnecessary, and guaranteed to leave you with a headache when you return to Canadian soil.