Disconnected by Design // Overcharged by Default
Rogers is the only network that can single-handedly take down the entire country's economy, banking systems, and emergency services while still sending you a bill for the full month. We call it "Total Connectivity"—mostly because when it fails, you are totally disconnected from reality. Whether it's the "Inter-Gateway Protocol" excuse or just general incompetence, Rogers ensures your digital life is always one update away from a 12-hour forced digital detox.
Rogers billed me $800 in roaming charges while I was in the US on a plan that was supposed to cover the US. The dispute took 3 months.— $800 Lesson
I had my service suspended for non-payment. I had auto-pay set up. Rogers admitted the error but still charged me a 'Reconnection Fee.'— Automated Injustice
The outside technician left the junction box open. It filled with water. My building had no internet for a day.— Junction Box Tragedy
The Ignite TV guide loads 3 seconds behind what's on screen. I've missed more channels by the time the guide catches up.— Channel Surfer Casualty
Their virtual assistant 'Anna' is just a sophisticated way of telling me to restart my modem for the 50th time today.— Frustrated Fibre User
Rogers bundled cable TV with my internet without asking. I found out when I tried to cancel and they told me I'd lose my 'TV discount.'— Bundle Trap Escapee
My Ignite TV remote loses its pairing to the box every two weeks. Rogers says this is 'within expected parameters.'— Parameter Prisoner
My Ignite box restarted during the overtime of Game 7. Rogers had no comment. I have many comments.— Game 7 Tragedy
Rogers' "Roam Like Home" is a masterclass in creative accounting. Why pay local prices when you can pay $15 a day for the privilege of using the data you already pay for? It's the ultimate travel companion: expensive, unnecessary, and guaranteed to leave you with a headache when you return to Canadian soil.