Disconnected by Design // Overcharged by Default
Rogers is the only network that can single-handedly take down the entire country's economy, banking systems, and emergency services while still sending you a bill for the full month. We call it "Total Connectivity"—mostly because when it fails, you are totally disconnected from reality. Whether it's the "Inter-Gateway Protocol" excuse or just general incompetence, Rogers ensures your digital life is always one update away from a 12-hour forced digital detox.
I cancelled Ignite TV. Rogers continued to charge me for it for 4 months, then sent the balance to collections.— Cancelled But Charged
Rogers charges a 'Paper Bill Fee' of $2.50. I never asked for a paper bill. I get paper bills anyway.— Involuntary Paper Customer
Ignite TV is great if you enjoy watching the 'Loading...' circle more than the actual hockey game.— Sports Fan
I asked for a credit for a week-long outage. They gave me $2.14. I feel truly valued as a Platinum member.— 15-Year Customer
Rogers raised my bill $8 in January and sent a notice saying it was 'to help invest in the network.' My speeds have not changed since 2020.— Invisible Investment
My son's Rogers data plan ran out in 2 days. He hadn't used it yet. Rogers says background app usage is 'normal data consumption.'— Background Drain Victim
My Ignite box restarted during the overtime of Game 7. Rogers had no comment. I have many comments.— Game 7 Tragedy
The 'Rogers Business Solutions' sales rep called me 11 times in one week. The 'Do Not Contact' request took 6 weeks to process.— DNC Delay
Rogers' "Roam Like Home" is a masterclass in creative accounting. Why pay local prices when you can pay $15 a day for the privilege of using the data you already pay for? It's the ultimate travel companion: expensive, unnecessary, and guaranteed to leave you with a headache when you return to Canadian soil.